Troy's Help DeskComputer, phone, Wi-Fi, and TV help at your home
(973) 275-8769Book a house call

What can I take care of?

I spent years working at Apple. Now I help people in northern New Jersey with their computers, phones, Wi-Fi, and TVs, at your home.

A house call is $249 plus tax for the first hour, travel included. Remote help is for members. All prices

Troy at a customer's kitchen table, sitting next to her and looking at her laptop together.

How it works

  1. 1

    Pick what's wrong

    Tap it above, or call or text me and I'll book it for you.

  2. 2

    Choose a day and time

    Booking shows my open times. I confirm the time with you by text or by phone.

  3. 3

    I come to you and fix it

    You pay after the visit, and I leave a note of what changed.

Every day, 10am to 8pm. Online booking is for tomorrow onward. Need help today? Call or text (973) 275-8769.

Prices

No surprises. You see the price before you book, and you pay after the visit.

House call
The first hour. Travel is included anywhere on the map below.
$249plus tax
After the first hour
Billed in 15-minute steps. I check with you before we go past the first hour.
$199per hour, plus tax
Remote help
Part of the plan for members. Ask me about it.
Members

Pay after the visit by card, Zelle, or check.

Where I go

Travel is included anywhere inside the blue outline, about 45 minutes from Caldwell. Outside it, call or text and I'll give you a quote.

Map of northern New Jersey with a blue outline around the area where travel is included, about 45 minutes' drive from Caldwell: Essex and Hudson counties, most of Morris, Passaic, Bergen and Union, and Bridgewater.
Travel includedCall or text for a quote

Map data © OpenStreetMap contributors.

About Troy

Troy with his arm around his grandma, both smiling, on a back deck in the fall.

I spent years working at Apple. I've always been tinkering with computers, and for years I've been the go-to person for everyone in my life who needs computer help, especially my grandma 😂. Now I'm opening that up to everyone.

Call or text (973) 275-8769, or email book@troyshelpdesk.com.